General
Smoke-free property
Heating
Family rooms
Facilities for disabled guests
Designated smoking area
Packed lunches
Non-smoking rooms
Pet bowls
Shared lounge/TV area
Elevator
Air conditioning
Soundproof rooms
Convenience store on site
Safety & security
Fire extinguishers
Smoke alarms
Key card access
CCTV outside property
CCTV in common areas
Security alarm
Key access
24-hour security
Safe
Food & Drink
Wine/Champagne (Paid)
Kids' meals (Paid)
Special diet meals (on request)
Bar
Restaurant
Fruit (Paid)
Coffee house on site
Kid-friendly buffet
Snack bar
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Safety features
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
First aid kits available
Face masks for guests available
Front Desk Services
Invoice provided
Baggage storage
Express check-in/out
24-hour front desk
Lockers
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Physical distancing in dining areas
Delivered food covered securely
Breakfast to-go containers
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Business Facilities
Business center
Meeting/Banquet facilities (Paid)
Fax/Photocopying
Accessibility
Bathroom emergency cord
Toilet with grab rails
Wheelchair accessible
Activities
Evening entertainment
Game room
Cleaning Services
Daily housekeeping
Entertainment & Family Services
Board games/Puzzles